Overview

We are seeking a skilled Monitoring Engineer to design, implement, and maintain our monitoring and observability systems across infrastructure, applications, and services. The ideal candidate will have hands-on experience with monitoring tools, automation, and performance optimization to ensure system reliability, early issue detection, and rapid incident response.

Key Responsibilities

Monitoring & Observability

• Design, configure, and maintain monitoring solutions across servers, applications, cloud resources, and networks.

• Develop and optimize dashboards, alerts, and metrics for proactive monitoring.

• Implement observability practices—including logs, metrics, traces—to improve system visibility.

Incident Detection & Response

• Create effective alerting policies to identify and escalate performance degradation and system failures.

• Collaborate with SRE/DevOps/IT teams to investigate incidents and provide root cause analysis (RCA).

• Maintain incident and problem-tracking documentation.

Tooling & Automation

• Administer monitoring tools such as Prometheus, Grafana, Zabbix, Nagios, Datadog, ELK/EFK, Splunk, New Relic, or similar.

• Build automation scripts for monitoring agent deployment, configuration, and alert updates.

• Integrate monitoring tools with ticketing systems (e.g., Jira, ServiceNow) and notification channels (Slack, Teams, email, SMS).

Performance & Reliability

• Analyze system performance trends and provide recommendations for capacity planning.

• Conduct health checks and performance tuning of applications and infrastructure.

• Support optimization of CI/CD pipelines with monitoring data insights.

Documentation & Governance

• Maintain monitoring standards, playbooks, and operational procedures.

• Train engineering and operations teams on using monitoring dashboards and interpreting alerts.

• Ensure compliance with internal reliability and SLA/SLI/SLO guidelines.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.

• 2–5+ years of experience in monitoring, observability, DevOps, or system administration.

• Strong understanding of Linux/Windows environments, cloud platforms (AWS/Azure/GCP), and networking fundamentals.

• Hands-on experience with monitoring tools like Prometheus, Grafana, Zabbix, ELK, Datadog, New Relic, Splunk, or equivalent.

• Experience writing automation scripts (Python, Bash, PowerShell, etc.).

• Understanding of logs, metrics, and distributed tracing concepts.